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fot. Muzeum Historii Żydów Polskich

Museum

Accessible Museum

Information on facilities and Museum offer for people with disabilities.


Our aim is to make sure that every single visitor at POLIN Museum enjoys a truly valuable experience. 

People with disabilities are entitled to reduced price tickets for the exhibitions, and people assisting disabled visitors can tour the Museum for free.

Should you require any additional assistance, please ask the Museum staff for information or contact us prior to your planned visit.

For more information contact our Accessibility Coordinator

Maria Popielawska
Tel: +48 600 472 828 (also text messages)
e-mail: muzeum.dostepne@polin.pl

 

Access to the Museum >>

 

Information for people with mobility impairments

  1. There are no steps getting to the Museum via entrances on Zamenhoffa and Anielewicza Streets.
  2. Upon entering the Museum from Zamenhoffa Street you will have to cover the distance of 18 meters along a ramp at an angle of 8°. The ramp is not equipped with handrails or a landing. The Museum security staff may assist you in accessing the main hall via the ramp. 
  3. Blue-badge parking spaces are located at the car park along Anielewicza Street.
  4. Assistant dogs are welcome at our Museum.
  5. Wheelchairs for adults are available at the ticket desk and by the security stand at the main entrance.

 

Information for people with visual impairment

  1. Assistant dogs are welcome at our Museum.
  2. Audio description of the core exhibition is recorded on audio guides available at the Museum ticket desk. The exhibition tour with audio description lasts 150 minutes.
  3. Tactile graphics of selected objects from the core exhibition along with their descriptions are available at the Resource Center, next to the Museum store.
  4. The Museum building architectural model with inscriptions in Braille alphabet is displayed at the level -2 of the core exhibition. Our staff will help you get acquainted with the model.

 

Information for people with hearing impairment

  1. Neck induction loops to be used during guided tours are available at the ticket desk.

 

Information for people with individual educational needs

  1. Tour the exhibition prior to your visit at the Museum, watch the virtual tour of the POLIN Museum core exhibition >>

 

Visit the Museum with an autistic child

  1. Child-sized ear protectors are available at the Museum ticket desk.