fot. M. Jaźwiecki / Muzeum Historii Żydów Polskich
Accessible Museum
Information on facilities and Museum offer for people with disabilities.
Our aim is to make sure that every single visitor at POLIN Museum enjoys a truly valuable experience.
People with disabilities are entitled to reduced price tickets for the exhibitions, and people assisting disabled visitors can tour the Museum for free.
Should you require any additional assistance, please ask the Museum staff for information or contact us prior to your planned visit.
Access to the Museum >>
Opening hours >>
For more information contact our Accessibility Coordinator
Kamil Gibas
e-mail: [email protected]
phone: 502 765 491 (you can send SMS)
Monday to Friday, 9:00AM - 5:00PM
Information for people with mobility impairments >>
- The surface around the building is made of stone paving, which can make it difficult for people in wheelchairs and using crutches and balconies to access the building.
- There are no steps getting to the Museum via entrances on Zamenhoffa and Anielewicza Streets.
- Upon entering the Museum from Zamenhoffa Street you will have to cover the distance of 18 meters along a ramp at an angle of 8°. The ramp is not equipped with handrails or a landing. The Museum security staff may assist you in accessing the main hall via the ramp.
- A buzzer is installed at the main entrance to the POLIN Museum to allow self-entry into the building and open the wide and accessible entrance.
- Blue-badge parking spaces are located at the car park along Anielewicza Street.
- Assistant dogs are welcome at our Museum.
- Wheelchairs for adults (4 units) are available at the ticket desk and by the security stand at the main entrance. Wheelchairs are available free of charge, with no need to book in advance.
- POLIN Museum is fully accessible for people in wheelchairs thanks to lifts and special ramps. In our auditorium there are seats for wheelchair users.
Information for people with visual impairment >>
- Assistant dogs are welcome at our Museum.
- Braille overlays are fitted to all stair handrails with information on the direction of the stairs.
- Audio descriptive guide through the building of POLIN Museum >>
- Near the toilets for people with disabilities (to the right of the door) there are tactile plans with the layout of the facilities in the toilet.
- Audio description of the Core Exhibition is recorded on audio guides available at the Museum ticket desk. The exhibition tour with audio description lasts 150 minutes.
- Tactile graphics of selected objects of the temporary exhibition, together with descriptions in Braille and enlarged print, can be found in a cassette at the entrance to this exhibition.
- The Museum building architectural model with inscriptions in Braille alphabet is displayed at the level -2 of the Core Exhibition. Our staff will help you get acquainted with the model.
- All museum staff have special frames to facilitate the signing of documents.
- People with visual impairment are offered magnifying glasses to view the exhibits at a close approximation; magnifying glasses are available at the box office.
Information for people with hearing impairment >>
- Stationary induction loops are installed in the building in the box office 1, teaching room 2 on level 1, conference room A on level 1, the Auditorium and King Matt's Family Education Area.
Information for people with individual educational needs >>
Information for people on the autism spectrum >>
- Ear defenders are available at the cash desk (4), Family Education Area (3) and the Education Center (3). Ear defenders are free of charge, with no need for prior booking.
- We have produced a "foreguide" [.pdf] which presents a possible scenario for a visit at POLIN Museum, showing what you are likely to expect during a visit.
- Prior to visiting the Museum you can also watch the virtual tour of the Core Exhibition which allows you to get acquainted with the exhibition space. Watch the virtual tour >>
- There is a special room for relaxing on level -1. It is soundproof and allows you to stay away from other visitors. Ask the Museum staff how to get to the room.
- Typically the Museum is at its quietest on Fridays and Sundays after 3PM. On Thursdays admission to the exhibitions is free, so the Museum tends to be more crowded and noisier than on other days of the week.
www.eeagrants.org, www.norwaygrants.org, www.gov.pl
