fot. D. Matłoch/Muzeum Historii Żydów Polskich
Accessible Museum
Information on facilities and Museum offer for people with disabilities.
Our aim is to make sure that every single visitor at POLIN Museum enjoys a truly valuable experience.
People with disabilities are entitled to reduced price tickets for the exhibitions, and people assisting disabled visitors can tour the Museum for free.
Should you require any additional assistance, please ask the Museum staff for information or contact us prior to your planned visit.
Access to the Museum >>
Opening hours >>
For more information contact our Accessibility Coordinator
Wioleta Jóźwiak
e-mail: [email protected]
tel.: 600 472 828
Monday to Friday, 7.30 AM - 2.30 PM
Information for people with mobility impairments >>
- There are no steps getting to the Museum via entrances on Zamenhoffa and Anielewicza Streets.
- Upon entering the Museum from Zamenhoffa Street you will have to cover the distance of 18 meters along a ramp at an angle of 8°. The ramp is not equipped with handrails or a landing. The Museum security staff may assist you in accessing the main hall via the ramp.
- Blue-badge parking spaces are located at the car park along Anielewicza Street.
- Assistant dogs are welcome at our Museum.
- Wheelchairs for adults are available at the ticket desk and by the security stand at the main entrance.
Information for people with visual impairment >>
- Assistant dogs are welcome at our Museum.
- Audio description of the core exhibition is recorded on audio guides available at the Museum ticket desk. The exhibition tour with audio description lasts 150 minutes.
- Tactile graphics of selected objects from the core exhibition along with their descriptions are available at the Resource Center, next to the Museum store.
- The Museum building architectural model with inscriptions in Braille alphabet is displayed at the level -2 of the core exhibition. Our staff will help you get acquainted with the model.
Information for people with hearing impairment >>
- Neck induction loops to be used during guided tours are available at the ticket desk.
Information for people with individual educational needs >>
Visit the Museum with a child with Autism >>
- Ear defenders are available at the cash desk (4), Family Education Area (3) and the Education Center (3). Ear defenders are free of charge, with no need for prior booking.
- We have produced a ”foreguide” which presents a possible scenario for a visit at POLIN Museum, showing what you are likely to expect during a visit. Foreguide will start downloading after you click on the text in the link >>
Prior to visiting the Museum you can also watch the virtual tour of the core exhibition which allows you to get acquainted with the exhibition space. Watch the virtual tour >>
- There is a special room for relaxing on level -1. It is soundproof and allows you to stay away from other visitors. Ask the Museum staff how to get to the room.
- Typically the Museum is at its quietest on Fridays and Sundays after 3PM. On Thursdays admission to the exhibitions is free, so the Museum tends to be more crowded and noisier than on other days of the week.
